Accessibility

Our aim

We aim for the site to meet WCAG 2.2 level AA. We have not had an independent audit yet.

What we have done

• Every page can be used with a keyboard alone, with a visible focus outline and a skip link.
• Text and controls meet the 4.5:1 and 3:1 contrast ratios. Colour is never the only way we show a state: request status also uses words.
• Forms have visible labels, describe their errors in text, and move focus to the error summary.
• Photos have text descriptions. Decorative graphics are hidden from screen readers.
• Nothing moves on its own, and animation is off if your device asks for reduced motion.
• The layout works at 200 percent zoom and on small screens.

Known gaps

• The chat assistant is a live region and works with a keyboard, but we have not tested it with every screen reader.
• The photos are placeholders until we add real ones. Their descriptions will be updated with them.

Tell us about a problem

If something on the site is hard to use, email [[Add: business.email]] or call [[Add: business.phone]]. Tell us the page and what happened. We reply within [[Add: response time for accessibility reports]].