KitBroker

How it works

We sit between you, the supplier and the technician, so you deal with one company and one reference for the whole job.

From the problem to a finished job

  1. Describe the problem

    Choose solar, CCTV or smart locks, say what you need or what is wrong, add pictures and mark the place. Nothing is charged yet.

  2. A technician says yes

    We ask vetted technicians near you. When one accepts, you see who it is, their rating and the inspection fee, and you decide.

  3. The technician inspects

    You pay the inspection fee on a Paystack page. Then the technician gets your address and phone number and visits. The fee is taken off your quote if you go ahead.

  4. You read the report and the quote

    The technician writes an inspection report with pictures. We ask suppliers for prices and send you one quote: materials, delivery and labour as one total. You can ask a question before you accept.

  5. You pay and the job is done

    You pay the quote in naira. The materials are delivered (or you supply your own), the technician starts on the day you are told, and uploads pictures of the finished work.

  6. You confirm and review

    You check the pictures and confirm the work, or report a problem. Then you rate the technician.

Who does what

Responsibilities of each party
PartyResponsible for
YouDescribing the problem honestly, giving an accurate location and phone number, giving the technician access on the agreed day, and confirming the finished work.
KitBrokerFinding and checking technicians, checking the inspection report, getting supplier prices, building the quote, holding your payments, and answering your questions.
The technicianInspecting, writing the report, installing and testing the work, and uploading pictures of the finished job.
The supplierGiving prices for the materials and delivering them to the address.
PaystackTaking your payment securely and telling us the result.

If something goes wrong

No technician is in reach
Your request is saved and we tell you that no technician is in reach of that place yet. Nothing is charged.
You do not pay the fee in time
The offer closes and nothing is charged. You can send a new request.
A payment fails
Nothing moves on until a payment is confirmed. If Paystack cannot start a payment we offer Monnify instead. If neither works you are told, and nothing is charged.
You change your mind about a quote
You can decline a quote, or back out of one you accepted, until you start to pay for it. If you opened the payment page and did not pay, you can decline again after 30 minutes.
The work is not right
You report a problem instead of confirming. The technician's unpaid parts are held while we decide what happens next.
You are offline
Pages you opened before still open. Your requests, payments and the chat need a connection.

Read the refund policy for the conditions and timing.

Ready to start?

Describe the problem. You pay nothing until a technician has said yes and you have seen the fee.

Request an inspection