How it works
We sit between you, the supplier and the technician, so you deal with one company and one reference for the whole job.
From the problem to a finished job
Describe the problem
Choose solar, CCTV or smart locks, say what you need or what is wrong, add pictures and mark the place. Nothing is charged yet.
A technician says yes
We ask vetted technicians near you. When one accepts, you see who it is, their rating and the inspection fee, and you decide.
The technician inspects
You pay the inspection fee on a Paystack page. Then the technician gets your address and phone number and visits. The fee is taken off your quote if you go ahead.
You read the report and the quote
The technician writes an inspection report with pictures. We ask suppliers for prices and send you one quote: materials, delivery and labour as one total. You can ask a question before you accept.
You pay and the job is done
You pay the quote in naira. The materials are delivered (or you supply your own), the technician starts on the day you are told, and uploads pictures of the finished work.
You confirm and review
You check the pictures and confirm the work, or report a problem. Then you rate the technician.
Who does what
| Party | Responsible for |
|---|---|
| You | Describing the problem honestly, giving an accurate location and phone number, giving the technician access on the agreed day, and confirming the finished work. |
| KitBroker | Finding and checking technicians, checking the inspection report, getting supplier prices, building the quote, holding your payments, and answering your questions. |
| The technician | Inspecting, writing the report, installing and testing the work, and uploading pictures of the finished job. |
| The supplier | Giving prices for the materials and delivering them to the address. |
| Paystack | Taking your payment securely and telling us the result. |
If something goes wrong
- No technician is in reach
- Your request is saved and we tell you that no technician is in reach of that place yet. Nothing is charged.
- You do not pay the fee in time
- The offer closes and nothing is charged. You can send a new request.
- A payment fails
- Nothing moves on until a payment is confirmed. If Paystack cannot start a payment we offer Monnify instead. If neither works you are told, and nothing is charged.
- You change your mind about a quote
- You can decline a quote, or back out of one you accepted, until you start to pay for it. If you opened the payment page and did not pay, you can decline again after 30 minutes.
- The work is not right
- You report a problem instead of confirming. The technician's unpaid parts are held while we decide what happens next.
- You are offline
- Pages you opened before still open. Your requests, payments and the chat need a connection.
Read the refund policy for the conditions and timing.
Ready to start?
Describe the problem. You pay nothing until a technician has said yes and you have seen the fee.